Here are some common fixes that can often resolve a print problem in a
new or recycled ink jet cartridge. These fixes apply to ink cartridges with
the printhead in the cartridge such as most HP and Lexmark cartridges. These
fixes do not apply to most Epson cartridges.
- Run printhead only under warm tap water for a minute. The printhead
is the part of the cartridge where the ink comes out.
Gently dry all excess water from the cartridge before replacing it
in the printer. This can dissolve
any ink that may have dried in the cartridge. This is especially
helpful if the cartridge has been removed and exposed to air for
any length of time.
- Streaks or partial characters in printing can also be caused by
poor electrical contact between the printer and cartridge.
contacts on the cartridge and in the printer carriage.
After cleaning, snap the cartridge in and
out a few times to be sure you have a good connection between
contacts in the cartridge and the printer.
- Clean the cartridge contacts carefully and gently using a
clean, dry, soft, lint-free cloth.
- Clean the contacts on the printer carriage by gently wiping
the contacts pins with a cotton-tipped swab dampened with water.
Be sure any fibers from the cotton are removed. Caution, the
contacts on some printers can be damaged if too much pressure
is applied to the contacts.
- "Smeary" print can be caused by a build-up of ink on the wiper blade
found on most HP Deskjet models. If this is your problem, clean the
- When installing a cartridge on some HP printer models you may get an error
signal stating the cartridge is not seated or installed correctly, or
install cartridge. This often can be solved as follows:
If this does not work, see
HP's website for more detailed information.
- Take the cartridge out of the printer.
- Turn the printer off for approximately one minute
- Reinstall the cartridge and turn the printer back on.
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